Support

Support

www.docz.com/support · required by App Store Connect

Docz is a physician-only platform for clinical curbside discussion. This page explains how to get help.

Contact Us

Email israelzyskind@yahoo.com. We aim to respond within 24 hours. Please include your account email and a description of the issue.

Getting Started & Verification

Docz is limited to verified physicians and approved medical professionals. When you sign up, we verify your NPI and professional credentials before your account is approved. Verification is reviewed manually, so approval may take some time. If your account is pending or was not approved and you believe that's an error, contact support.

Signing In

Use the email and password you registered with. If you've forgotten your password, use "Forgot password" on the sign-in screen to receive a reset link by email.

Deleting Your Account

You can permanently delete your account in the app: go to your Profile → Settings → Delete Account. Deletion is immediate and permanent — your profile is anonymized, your uploaded photos are removed, and your login is deleted. It cannot be undone. If you can't access the app, email support and we'll help.

Reporting Content or a Privacy Concern

Docz is for de-identified professional discussion only. If you see content that may contain patient-identifying information or otherwise violates our guidelines, report it in the app or email support. Flagged content is reviewed by our moderation team, and confirmed PHI is removed.

Feedback & Bug Reports

We welcome feedback. Email israelzyskind@yahoo.com with steps to reproduce any issue, your device and app version, and a screenshot if relevant.

Legal

See our Privacy Policy and Terms of Service.